Elevate customer experiences with your own VIP line

Sotto helps top-tier brands provide a unique experience for their best customers and connect directly with them—anytime, anywhere - driving true loyalty.

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Proven Success with Innovative Brands

The ‘Real’ Friends and Family

Sotto transforms sales associates into relationship masters with an intuitive app that turns conversations into lasting customer bonds. Total visibility, zero friction.

Two-Way Personalized Messaging

BigCo. enables brands to have real, interactive conversations with VIP customers, fostering stronger relationships and long-term loyalty.

Two-Way Personalized Messaging

BigCo. enables brands to have real, interactive conversations with VIP customers, fostering stronger relationships and long-term loyalty.

Retail

Two-Way Personalized Messaging

BigCo. enables brands to have real, interactive conversations with VIP customers, fostering stronger relationships and long-term loyalty.

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Hospitality

Two-Way Personalized Messaging

BigCo. enables brands to have real, interactive conversations with VIP customers, fostering stronger relationships and long-term loyalty.

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Entertainment

Two-Way Personalized Messaging

BigCo. enables brands to have real, interactive conversations with VIP customers, fostering stronger relationships and long-term loyalty.

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Give your most valuable customers the special treatment they deserve

Sotto transforms VIP engagement through direct, personalized conversations and seamless integrations—from effortless scheduling to unforgettable 'Surprise-and-delight' moments. Purpose-built for your most valuable customers, not generic SMS blasts.

VIP Access via SMS

Instant communication and special access with loyal guests.

Seamless Integrations

Connect across your systems and facilitate automated unique experiences.

Personal Touch

Segment and tailor every interaction to your VIPs.

Built for the relentless pursuit of customer experience excellence.

Make your top customers feel special again. Provide them instant access to your brand and fulfill their requests seamlessly.

Real-time Notifications

Get immediate alerts whenever a VIP reaches out, so your team can respond instantly.

Becky Sanders

Hey Ben, can I get some help reserving a table for four.

Now

Integrated Systems

We’ve engineered our product to prioritize two-way real-time integrations where you can leverage anything we collect across your marketing ecosystem.

Analytics Dashboard

Track daily revenue,  and VIP engagement of your most loyal customers.

Full Customer Profile

Search customer histories, see shopping preferences, and personalize every interaction.