Own your data. Keep your customers. Drive the conversation.
Sotto helps beverage and other CPG brands create direct, two-way customer relationships using AI-native SMS to launch products, gather feedback, drive events, and build communities that live beyond the shelf.
No more relying on retail partners or third-party platforms for access to your audience. With Sotto, you control the message, the data, and the outcome — all from one unified, intelligent platform.
Retail owns the shelf. You should own the relationship.
Beverage and CPG brands rely heavily on retail partners for discovery and distribution, but that often means losing direct access to the data that matters most.
Without visibility into who’s buying, where, and why, brands struggle to personalize messaging, measure lift, build loyalty, or drive customers back in store.
Sotto gives you that visibility back — a direct, compliant, and conversational channel with your consumers that turns every interaction into usable, owned data.
Benefits:
National campaigns. Local connections. Real results.
From limited-edition drops to seasonal launches, Sotto helps beverage and CPG brands activate audiences at both the national and neighborhood level.
Our agentic AI copilot automatically segments your customers based on location, preference, and purchase data — then delivers localized messages that drive real-world action.
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The simplest way to listen at scale.
Traditional CPG feedback loops are slow, fragmented, and filtered through retailers. With Sotto, you can capture opinions, ratings, and insights directly from your customers…instantly.
Through conversational surveys and intelligent prompts, your AI agent can ask for feedback after a purchase, product trial, or event, then analyze and visualize sentiment in your dashboard.
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Every message, personalized. Every launch, optimized.
Sotto’s AI-native infrastructure lets you run smarter, faster, and more dynamic SMS campaigns, automatically adjusting creative, timing, and segmentation as data evolves.
Your agentic AI marketing strategist helps you plan, test, and optimize campaigns — all through conversational inputs. Just describe your goal, and your AI copilot handles everything from audience building to copy generation.
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Turn Interest Into Action. Instantly.
Sotto’s Text-to-Cart feature makes it effortless for customers to act on intent.
When paired with e-commerce integrations like Shopify, your brand can send pre-populated carts with relevant products, bundles, or limited-time offers — ready for a quick purchase.
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Your data. Your customers. Your future.
Sotto gives beverage and CPG brands the power to build their own communication channel — one that’s personal, data-rich, and future-proof.
No more depending on retailer lists or borrowed audiences.
You’ll have complete visibility into performance, engagement, and intent. Plus, you get AI that continuously optimizes for stronger outcomes and smarter marketing.
Benefits:
Smart technology. Real partnership.
Even with all this automation, collaboration is still key. Whether you’re launching your first direct channel or scaling a national footprint, we’re here to help you do it right. It’s time to achieve the perfect balance between human + AI.